Floyd County E-911

Floyd E-911 provides communications for all public safety agencies in Floyd County as well as public works and emergency management volunteers during storms and disaster relief. Our objective is to respond to all calls, regardless of circumstance, demeanor or nature of call. We will route calls immediately to the appropriate agency.

911 Reminders

  • We do not give legal advice.  Please seek legal counsel or we can send a police officer.
  • If you dial 911 by mistake, stay on the line.  We will need to verify there is no problem, otherwise, police will be sent to your location.
  • Make sure your children know their address and phone number.
  • Your house number should be clearly posted and visible from the street.
  • Always pay attention to your surroundings.

How many calls do we receive?

In 2023, the E-911 Center processed 183,468 calls and dispatched 165,100 calls for service. Some calls can be managed by the communications operator, and there is no need to dispatch emergency services. 

Call Volume for Partner Agencies

 

2021

2022

2023

Rome Police Department 

47,942

44,517

46,245

Floyd County Police Department

41,355

42,026

46,075

Cave Spring Police Department

2,797

2,267

1,733

Rome Fire Department

6,860

6,606

7,216

Cave Spring Fire Department

322

288

413

Floyd EMS

14,846

14,627

15,731

Redmond Regional EMS

4,559

4,228

4,350

Floyd County Sheriff Office

9,648

10,398

1,047

Other

40,596

27,292

31,107

Total Calls for Service

168,925

152,249

165,100