Service Requests

Current and new customers  may schedule water service to be turned on or off by email. Customers are welcome to send requests for water meter checks for leaks or repairs by email as well.

TO REPORT A SERVICE OUTAGE, PLEASE CONTACT OUR OFFICE AT 706-291-5132.  IF AFTER HOURS, ALL CALLS WILL BE FORWARDED TO THE ON-CALL TECHNICIAN BY PRESSING OPTIONS 1 (ONE), THEN 0 (ZERO).

Please click on the following link that applies to your request:

Request Meter Check
Update Contact Information

If you do not use Microsoft Outlook as your primary email program, please create a new email message and send to water@floydcountyga.org. Please be sure to include in the subject line, which request you are making. 

If services are requested by email, customers must include the following:

• Full Legal Name (as listed on driver's license) *Service address
• Date service (date to be connected or disconnected)
• Mailing address (include forwarding address for service disconnects)
• Daytime Phone Number where the customer can be reached without delay
• Employer 
• Date of Birth
• Driver's License number

A DEPOSIT OF $100.00 IS REQUIRED FOR ANY CUSTOMER WHO DOES NOT HAVE A CURRENT, ACTIVE ACCOUNT PRIOR TO WATER SERVICE BEING CONNECTED.

Deposits may be mailed in, paid by credit card over the phone, or dropped in night deposit.